Liferay Application Support

We help you with any and all Liferay problems.


Whether you are a Liferay integrator or an end customer, our Liferay Application Support Service will meet your custom needs.

Our team of experts will provide you with the support and maintenance you need to keep your Liferay installation running and to ensure that you have the resources you need to troubleshoot and resolve any issues that may arise.

Get Expert Assistance for Any Liferay Issue, Core or Custom, with Our Comprehensive Support Services

Solve Any Liferay Issue with Our Help

Performance Optimization

Identify and resolve performance issues.

Automation

Automate your build, test, and deployment processes.

Code Audit

Identify issues such as code smells, security vulnerabilities, and other code quality issues

Configuration

Eliminate Liferay configuration headaches with our expert assistance.

Custom Components

Get Assistance and Support for your Custom Components.

Patching Components

Patches and Updates for Low and High-Level Liferay Components.

Our Liferay Support Process

Image of a woman typing on her computer keyboard while looking at the screen. She appears to be contacting Liferay support services for assistance with her Liferay platform.

(1) Contact us

Customers can contact us to discuss their specific needs and requirements. With no obligation to purchase our service. After

Image of a developer inspecting code on a computer monitor. The developer is conducting a comprehensive assessment of a client's Liferay platform as part of the discovery phase of Liferay support services.

(2) Discovery Phase

We conduct a comprehensive discovery phase, where we assess the client’s Liferay platform in detail. We take into account everything from their custom code to their infrastructure and performance metrics, and we provide a detailed report at the end of this phase that identifies the root cause of any issues the client may be experiencing.

Image of a developer working on a computer to provide a solution for a client's Liferay issues. The developer may be updating software, making bug fixes, configuring changes, or doing custom development work as part of the solution phase of Liferay support services.

(3) Solution Phase

We provide a solution to address the identified issues. This may include software updates, bug fixes, configuration changes, or custom development work, depending on the specific needs of the client.

Image of a group of workers building a structure out of LEGO blocks. This image may represent the implementation phase of Liferay support services, where the solutions provided by the developers are implemented by the workers to address the identified issues with the client's Liferay platform.

(4) Implementation Phase

We implement the solution if requested by the client. 

The Advantages of Purchasing
Liferay Application Support

Icon representing comprehensive Liferay support.

Comprehensive Liferay Support

Our support covers all types of Liferay issues, both core and custom. Whether you need help troubleshooting a specific issue or want ongoing support to optimize your Liferay platform, our team has the expertise to help you achieve your goals.

Icon representing customised solutions.

Customized Solutions

Whether you’re looking to integrate Liferay with other systems, optimize performance, or develop custom functionality, we have the expertise to deliver the right solution for your business.

Icon representing expertise.

Expertise

Our team of experts has years of experience working with Liferay and related technologies. With a deep understanding of the platform’s architecture and capabilities,

Liferay Application Support Pricing

Liferay Application Support Pricing

Liferay Application Support Pricing
Basic
$920 /month
billed monthly
Premium
$1740/month
billed monthly
Enterprise
$3260 /month
billed monthly
Support Hours 10 Hours of Support
*Guaranteed Capacity
20 Hours of Support
*Guaranteed Capacity
40 Hours Of Support
*Guaranteed Capacity
Ticketing System Atlassian Service Desk Atlassian Service Desk Atlassian Service Desk
Hours Policy Remaining Hours Transferrable to Next Month Remaining Hours Transferrable to Next Month Remaining Hours Transferrable to Next Month

Testimonial

Firelay was flexible and accommodating in providing support. We appreciate the team’s willingness to adapt to our changing needs. Most importantly, they found suitable solutions for us within our budget.
Frank Kupers

Program Leader of Education and ICT, Thomas More Hogeschool

"Sign up for our Liferay Application Support Service today and ensure that your business operations run smoothly with experienced and expert technical support for all your Liferay issues, big or small. "