Liferay Application Support
We help you with any and all Liferay problems.
Whether you are a Liferay integrator or an end customer, our Liferay Application Support Service will meet your custom needs.
Our team of experts will provide you with the support and maintenance you need to keep your Liferay installation running and to ensure that you have the resources you need to troubleshoot and resolve any issues that may arise.
Get Expert Assistance for Any Liferay Issue, Core or Custom, with Our Comprehensive Support Services
Solve Any Liferay Issue with Our Help
Performance Optimization
Identify and resolve performance issues.
Automation
Automate your build, test, and deployment processes.
Code Audit
Identify issues such as code smells, security vulnerabilities, and other code quality issues
Configuration
Eliminate Liferay configuration headaches with our expert assistance.
Custom Components
Get Assistance and Support for your Custom Components.
Patching Components
Patches and Updates for Low and High-Level Liferay Components.
Our Liferay Support Process
![Image of a woman typing on her computer keyboard while looking at the screen. She appears to be contacting Liferay support services for assistance with her Liferay platform.](https://firelay.com/wp-content/uploads/2022/12/EndUser@4x-1536x1023.png)
(1) Contact us
Customers can contact us to discuss their specific needs and requirements. With no obligation to purchase our service. After
![Image of a developer inspecting code on a computer monitor. The developer is conducting a comprehensive assessment of a client's Liferay platform as part of the discovery phase of Liferay support services.](https://firelay.com/wp-content/uploads/2023/01/Analysis.png)
(2) Discovery Phase
We conduct a comprehensive discovery phase, where we assess the client’s Liferay platform in detail. We take into account everything from their custom code to their infrastructure and performance metrics, and we provide a detailed report at the end of this phase that identifies the root cause of any issues the client may be experiencing.
![Image of a developer working on a computer to provide a solution for a client's Liferay issues. The developer may be updating software, making bug fixes, configuring changes, or doing custom development work as part of the solution phase of Liferay support services.](https://firelay.com/wp-content/uploads/2023/01/Solution.png)
(3) Solution Phase
We provide a solution to address the identified issues. This may include software updates, bug fixes, configuration changes, or custom development work, depending on the specific needs of the client.
![Image of a group of workers building a structure out of LEGO blocks. This image may represent the implementation phase of Liferay support services, where the solutions provided by the developers are implemented by the workers to address the identified issues with the client's Liferay platform.](https://firelay.com/wp-content/uploads/2023/01/Implement.png)
(4) Implementation Phase
We implement the solution if requested by the client.
The Advantages of Purchasing
Liferay Application Support
![Icon representing comprehensive Liferay support.](https://firelay.com/wp-content/uploads/2023/01/supplementaryteam.png)
Comprehensive Liferay Support
Our support covers all types of Liferay issues, both core and custom. Whether you need help troubleshooting a specific issue or want ongoing support to optimize your Liferay platform, our team has the expertise to help you achieve your goals.
![Icon representing customised solutions.](https://firelay.com/wp-content/uploads/2023/01/Training.png)
Customized Solutions
Whether you’re looking to integrate Liferay with other systems, optimize performance, or develop custom functionality, we have the expertise to deliver the right solution for your business.
![Icon representing expertise.](https://firelay.com/wp-content/uploads/2023/01/priority.png)
Expertise
Our team of experts has years of experience working with Liferay and related technologies. With a deep understanding of the platform’s architecture and capabilities,
Liferay Application Support Pricing
Basic
- 10 Hours of Support
- Atlassian Service Desk
- Remaining Hours Transferrable to Next Month
Premium
- 20 Hours of Support
- Atlassian Service Desk
- Remaining Hours Transferrable to Next Month
Enterprise
- 40 Hours of Support
- Atlassian Service Desk
- Remaining Hours Transferrable to Next Month
Liferay Application Support Pricing
Liferay Application Support Pricing
|
Basic
$920 /month
billed monthly
|
Premium
$1740/month
billed monthly
|
Enterprise
$3260 /month
billed monthly
|
---|---|---|---|
Support Hours | 10 Hours of Support *Guaranteed Capacity |
20 Hours of Support
*Guaranteed Capacity |
40 Hours Of Support
*Guaranteed Capacity |
Ticketing System | Atlassian Service Desk | Atlassian Service Desk | Atlassian Service Desk |
Hours Policy | Remaining Hours Transferrable to Next Month | Remaining Hours Transferrable to Next Month | Remaining Hours Transferrable to Next Month |